09:00 - 11:30
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One of the most important leadership skills, yet, one we seldom talk about nor teach at any school.

In today’s work environment, where human contact has taken a secondary role, in lieu of technology, communication is more important than before.

With the goal to create awareness and provide tips on how to connect with people, how leaders communicate and behave in and out of the

workplace: internally with our colleagues and externally with our clients, affect the entire organization.

Who should attend

This session is intended for leaders at all levels who are often asked to make presentations, speak in front of a group or have to sell, convey important messages.

This presentation will provide tips, insights and some tools to deal with clients with ease and confidence.


  • Why Communication is so important.
  • Key element to good communication
  • The Art of Introducing yourself ; a first step in communication
  • Why leaders need to be good communicators
  • Prepare for a solid and convincing presentation
  • 4 Different styles of communicators – which one are you ?

About the presenter

With over 42 years of Hospitality experience, focusing on luxury and high quality service, Rene Beauchamp was General Manager at The Four Seasons Hotel in Prague 38 years with Four Seasons Hotels.  Having travelled the world for his work, he had the opportunity to deal with people from all walks of life.  He is delighted to share some his interesting experiences and learnings with humour and enthusiasm.