Workshop I Emotions at Work
Introduction to Conflict Management and Non-Violent Communication
We are happy to introduce this workshop with our member Mirella Kreder, who is an experienced mediator and business consultant.
Conflict is a natural and normal part of any workplace. Where people interact on a daily basis, interests, personalities and ideas collide. But conflict isn’t necessarily something negative. When sensitively handled, it can help you to grow on a personal and professional level. In this workshop you will learn how, especially through the use of non-violent communication, a more positive work environment and more fruitful negotiations can be achieved.
– The approach matters: Which strategies can help to prevent conflict.
– From work relationship to work partnership: How communication can be the key to turning a workplace conflict into an opportunity.
– Business isn’t all that rational: How to deal with negative emotions.
– Alternative Dispute Resolution is on the rise: Which techniques can support you in your daily business.
Please note that your registration is binding. Cancellation can be made free of charge 5 days prior to the event, thereafter you will be charged 100 % of the attendance fee.
Please be advised that photographs might be taken at the event for use on the BCC website, BCC marketing materials, and other publications. By entering this event, you consent to the photographing and using your image and likeness.