How are the customers changing? What are their needs, wishes, expactations?
The customers require consistent communication, fast reactions, connection of the working and personal life, digital and real worlds.
Top speakers who are bringing genial innovations in to their communication with the customers will share with the participants their know how. Each of them will disclose one practical method, which is immediately possible to use in the practise.
Come to get ready for near future! Digitalization is changing the behaviour of the customers more than we think.
The conference is designed as beneficial, the profit from it will partly support NGO Lekorice, which is offers the patients in the hospitals social support.
The conference is organized by Positive
Date: 28.2. 2018, 9am – 5pm
Venue: OK Systém Hall, Na Pankráci 1690/125, Praha 4
– Simona Kijonková – founder of Zásilkovna, first lady of Czech e-commerce
– Stanislav Gálik – entrepreneur, consultant, inovator e.g.in Česka spořitelna
– Lucie Gottwaldová – Voice of customers + Martin Káňa – Online Strategist, Vodafone
– Klára Šplíchalová – director of Fórum darcu